Features

Everything you need to hear your customers

From the no-code builder to scoring, automation and alerts — Asky turns post-purchase moments into decisions you can act on.

Survey builder

Build any survey in minutes — no code

Add questions, pick a type and publish. A live preview shows shoppers exactly what they'll see, so you ship with confidence.

  • NPS, CSAT, single & multiple choice, and open text
  • Drag-to-reorder questions and required toggles
  • Brand colors, copy and thank-you message
Channels

Ask at the moment that matters most

Reach buyers where attention is highest — right after they purchase — across every surface your store uses.

  • Thank-you & order-status pages via checkout app block
  • Standalone survey links and one-click email links
  • Shopify POS and headless storefronts
Targeting rules

Show the right survey to the right buyer

Keep every question relevant with conditional rules, so feedback stays clean and response rates stay high.

  • Target by product, country and language
  • Filter by order value and customer status
  • Combine rules to segment new vs. returning buyers
Insight & automation

Turn answers into action

Asky doesn't just collect responses — it scores them, routes them and reacts in real time.

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Analytics & scoring

Track response rate and a completion funnel, with automatic NPS and CSAT scoring, per-question breakdowns and trends over time.

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Tagging & automation

Auto-tag orders and customers from their answers, so your existing Shopify flows and segments react without extra work.

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Real-time alerts

Get a Slack or Discord ping the moment someone leaves a low score, so your team can win them back before they churn.

See Asky on your own store

Install in under two minutes and publish your first survey today — no code required.

Add Asky to Shopify — free